Last update: 11/2/2016

What are cookies?

Cookies are small files that are installed on the hard disk or in the browser of the computer, tablet, smartphone or equivalent device with navigation functions through the Internet and help to, among others: customize the services of the owner of the web, facilitate navigation and usability through the same, obtain aggregate information of visitors to the web, enable the playback and display of multimedia content on the web itself, allow elements of interaction between the user and the web itself, enable security tools, and so on.

Definitions used in this cookie policy

  • Web usability: can be defined as the experience a user has when browsing, using and interacting with a web page.

  • Aggregate information: non-nominal information, typically numerical and for the purpose of providing statistical information.

  • Terminal equipment: equipment (computer, smartphone, tablet, etc.) of the user browsing the Internet.

  • Publisher: responsible or owner of the website

  • Third party: external entity, collaborator, service provider or related to the publisher, involved in the management of some cookies.

  • Responsible for the cookie: the editor, manager, owner of the website or, in some cases, the third party.

  • Browsing habits: trends shown by the user when browsing through a web page such as, for example, time spent visiting the page, parts visited, most frequent sections, origin of the visit, destination of the visit, among others.

What types of cookies are there?

According to the entity that manages it:

  • Own Cookies: these are those that are sent to the user's terminal equipment from a computer or domain managed by the editor itself and from which the service requested by the user is provided.

  • Third-party cookies: are those that are sent to the user's terminal equipment from a computer or domain that is not managed by the editor, but by another entity that processes the data obtained through cookies.

Depending on the length of time they remain activated in the terminal equipment:

  • Session cookies: these are a type of cookie designed to collect and store data while the user accesses a web page.

  • Persistent cookies: these are a type of cookie in which the data remains stored in the terminal and can be accessed and processed for a period defined by the party responsible for the cookie, which can range from a few minutes to several years.

Depending on the purpose for which the data obtained through cookies are processed:

  • Technical Cookies: are those that allow the user to navigate through a website, platform or application and the use of the different options or services it exist as, for example, control traffic and data communication, identify the session, access restricted parts, remember the elements of an order, make the buying process of an order, make the application for registration or participation in an event, use security features while browsing, store content for broadcast video or sound or share content via social networks.

  • Personalization Cookies: these are those that allow the user to access the service with some general characteristics predefined according to a series of criteria in the user's terminal such as the language, the type of browser through which you access the service, the locale from which you access the service, etc..

  • Analysis Cookies: these are those that allow the person responsible for them, monitoring and analyzing the behavior of users of the websites to which they are linked. The information collected through this type of cookies is used to measure the activity of the websites, application or platform and for the elaboration of browsing profiles of the users of these sites, applications and platforms, in order to introduce improvements based on the analysis of the usage data of the users of the service.

  • Advertising Cookies: are those that allow the management, in the most effective way possible, of advertising spaces that, where appropriate, the editor has included on a website, application or platform from which provides the requested service based on criteria such as the edited content or the frequency at which the ad is displayed.

  • Behavioral advertising cookies: are those that allow the management, in the most effective way possible, of advertising spaces that, where appropriate, the publisher has included on a website, application or platform from which it provides the requested service. These cookies store information on user behavior obtained through the continuous observation of their browsing habits, which allows the development of a specific profile to display advertising based on the same.

Specifically, what cookies do we use?

organizator_session / landing_rails_session / rack.session

Server/Domain from which it is sent: *.timp.pro

Purpose: Encrypted cookie containing an access token to verify that the user is correctly identified.

Duration: Session

tables_order y tables_order_orientation

Server/Domain from which it is sent: *.timp.pro

Purpose: Cookies with the preferences for sorting listings in Timp, so that when the user switches between pages their preferences are maintained.

Duration: Session

production_remember_token

Server/Domain from which it is sent: *.timp.pro

Purpose: If the customer chose "Remember me" when logging in, this cookie saves a security code to keep your session valid after closing the browser so you do not have to log in again.

Duration: Session or 3 months according to the user's choice.

intercom

Server/Domain from which it is sent: More details

Purpose: Cookie for our support and chat system.

Permanence: 10 days

ga

Server/Domain from which it is sent: More details

Purpose: Cookie for usage metrics through Google Analytics.

Permanence: 2 years

How to disable cookies?

Blocking or disabling all cookies helps to protect privacy, but can also limit the experience on some websites, as well as limiting functionality or even not allowing the correct navigation or use of some of its services. If you want to know how to disable cookies in the most popular web browsers, access the following tutorials:

If you have any questions or concerns about this Cookie Policy, you can contact us through soporte@timp.pro.

Complete information about the applicable regulations regarding cookies, here.

Applicable legislation: Ley 34/2002.

Did this answer your question?